TSG Remote Care

TSG is a private water utility company that provides long-term desalinated water supplies and wastewater treatment services for hotels, resorts, property developments, or commercial applications in the Caribbean and Latin America.
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Meet TRC,

a powerful tool and complete care everyone can use.

TRC can visualize, analyze and harness the power of your data to solve your toughest problems, guided by TSG's expertise and knowledge.

Key Features

Data Analytics

Periodic Reports

Plant Dashboard

Phone Support

24/7 Alarm Notification

Customized Notifications

Mobile Access

Free Initial Plant Assessment

TRC Onboarding Process

Contract signed

Customer signs up for TRC service.

Dashboards complete

TSG builds comprehensive dashboards specifically for the plant(s).

TSG conducts inspection

TSG travels to the site in order to better understand the system which enables us to more accurately assist with remote troubleshooting as well as accurate dashboard creation.

Plant condition report

TSG will provide the customer with any significant findings in a Plant Condition report.

Plant fully on line

Within thirty days TRC remote care is fully operational.

Case Study: The Power of Data Analytics

One of TSG’s customers was having difficulty with a system shutting down prematurely on a tank high level alarm. This forced the customer to increase manning to constantly monitor the plant and restart after each erroneous reading shut down the plant. This added to the costs of the operation not to mention not having the ability to fully fill the tank.

TSG analyzed the data that we acquired remotely and discovered that the level sensor was receiving electromagnetic feedback causing erroneous readings. A filter as added to the system and the problem was solved.

You're In Good Hands

  • Protect your capital investment
  • Ensure your plants continue to treat the water at the quality and quantity that your operation demands
  • Maximize the effectiveness of your local maintenance organization

Call 001.352.371.6925 or fill out the form below to contact us.

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Reliability, Quality, and Flexibility
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