TSG Remote Care
TSG is a private water utility company that provides long-term desalinated water supplies and wastewater treatment services for hotels, resorts, property developments, or commercial applications in the Caribbean and Latin America.
Meet TRC,
a powerful tool and complete care everyone can use.
TRC can visualize, analyze and harness the power of your data to solve your toughest problems, guided by TSG's expertise and knowledge.
Key Features
Data Analytics
Periodic Reports
Plant Dashboard
Phone Support
24/7 Alarm Notification
Customized Notifications
Mobile Access
Free Initial Plant Assessment
TRC Onboarding Process
Case Study: The Power of Data Analytics
One of TSG’s customers was having difficulty with a system shutting down prematurely on a tank high level alarm. This forced the customer to increase manning to constantly monitor the plant and restart after each erroneous reading shut down the plant. This added to the costs of the operation not to mention not having the ability to fully fill the tank.
TSG analyzed the data that we acquired remotely and discovered that the level sensor was receiving electromagnetic feedback causing erroneous readings. A filter as added to the system and the problem was solved.